Shipping Policy
Thank you for visiting and shopping at Khan Fruit Carving. We value your trust and strive to deliver your orders promptly and safely.
Order Processing & Shipping Timelines
Outside City Orders (National)
Orders are processed and delivered within 4–5 working days or earlier.
Shipments are not dispatched or delivered on weekends or public holidays.
Same City / State Orders
Orders within the same city or state are processed and delivered within 3–4 working days or earlier, provided the stock is available.
Delivery schedules may vary depending on traffic, weather conditions, or other unforeseen circumstances.
Cash on Delivery (COD) Policy
Customers choosing Cash on Delivery must pay the shipping charges for both sides if the order is returned, refused, or not accepted for any reason.
Customers are required to pay Cash on Delivery charges in advance. This amount is non-refundable if the shipment is returned, refused, or not accepted for any reason.
To avoid such charges, we recommend ensuring availability to receive the shipment.
We will confirm the shipping charges along with the COD charge by sharing a screenshot of the rate calculator from www.vamaship.com for transparency before dispatch. (IN ADVANCE)
Damaged & Missing Items
We take utmost care in packing and shipping your order. In the rare event that your order arrives damaged or with missing items, please notify us within 24 hours of delivery.
Customers are required to make a clear unboxing video of the product at the time of opening, where the following must be visible:
1) The shipping label on the package
2) The primary packaging
3) The product packing
4) The actual product
Supporting photos/videos must be shared with us for verification.
After verification, we will arrange for a replacement or issue a refund/credit, as applicable.
Claims raised without an unboxing video or beyond 24 hours of delivery will not be eligible for replacement or refund.
Contact Us
For any questions regarding your order, shipping, or claims, please contact us at:
+91 9870301466 / +91 8879695511
khanfruitcarving@gmail.com
Whatsapp – +91 9870301466